I still think they should be transparent on their website about the problem and how to prevent it from happening. It’s a simple thing to check and adjust upon receipt of the bike. When you buy a car, you receive a manual that tells you maxkare treadmill exactly what replacement parts you would need should you need to replace them. You can choose to purchase them from a dealership, or another provider. Sunny Health should do the same for parts that are not unique to their company.
As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own Sunny Health Fitness best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
Stay tuned, as this Sunny Health & Fitness review takes an in-depth look at the brand, its products, customer ratings, promotions, and more to help you decide if its equipment is worth the buy. After a week they advised to diagnose by sending me a YouTube video link to take off guard and do various things with belt, flywheel, etc… to try and figure out the specific issue. Right in the email it states the video may not be for my specific model so not sure how I would follow. However, if an item is unopened and unused, you can potentially utilize Sunny’s 30-day money-back guarantee. The company also sells replacement parts for items that are out of warranty. Make sure to buy your products from authorized dealers so the warranty is not void, though.
We’re all too familiar with how expensive the exercise world can be. Dietary supplements, clothing, and gym memberships can take a hefty punch to your wallet. Though these results are concerning, these negative experiences do not appear Sunny Health Fitness to be the norm when it comes to ordering from the brand. Earning a general score of 4.4/5 stars, buyers have flocked to the comments section to voice their praise. Customers have also stated that this machine was affordably priced.
Note, they are not clip-in pedals that are used with cycling shoes. However, you can always switch the pedals out should you desire. We independently research, test, review, and recommend the best products—learn more about our process. If you buy something through our links, we may earn a commission. Act fast to save over $140 on this piece of home gym equipment with thousands of five-star reviews.