This resulted in it taking 50 minutes to map and 35 minutes to clean our test room, a poor result compared to other robot vacuums. This vacuum does a fantastic job of handling solid debris on surfaces like laminate or hardwood and is fairly adept when it comes to handling pet hair. However, its weak suction motor means it struggles to clear away debris embedded shark cordless deep within carpet fibers. Thankfully, it makes very little noise while running, which is great if you have a pet that’s skittish around loud vacuums. Basically, the 360 Eye stands as proof that Dyson can make as big a splash in the robot vacuum market as it has nearly everywhere else. Still, at $999, we think it’s worth waiting for the next version.
Since joining the Reviewed in 2012, Jon has helped launch the company’s efforts in reviewing laptops, vacuums, and outdoor gear. In the pursuit of data, he’s plunged his hands into freezing cold water, consented to be literally dragged through the mud, and watched paint dry. Dyson says this is because it covers the most amount of square footage with the least amount of movement—saving battery life and time. If you were to turn on the Eye in the middle of an empty room, you’d see it move one robot-width every time it turned, spiraling outwards until it hit the edges of the room.
While it scored well in our larger debris pick-up tests, it scored poorly in our finer debris pick-up tests. Its clearance is excellent, confidently passing under furniture only 1 cm higher than it. And if, for example, a duvet or blanket is hanging off a bed, this vacuum will pass underneath and continue cleaning. On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays.
While you’re missing out on the real-time hazard identification system found on the Roborock S7 MaxV and Ecovacs DEEBOT OZMO T8 AIVI, this relatively affordable vacuum offers good value for money. It has a LIDAR mapping system that maps out rooms quickly compared to most optical sensor-based systems, especially in dimly-lit rooms. Its companion app is very easy to use and lets you set up virtual boundary lines that it won’t cross or direct it to clean a specific room in your home. It delivers exceptional performance on bare surfaces like hardwood or tile floors and is remarkably effective when dealing with pet hair, though it struggles a little on carpet. It’s also fully compatible with a self-emptying station, though buying the vacuum with this accessory does push it into a noticeably higher price bracket.
That means it’s time to cut through the marketing hype and put the 360 Eye through its paces in our robot vacuum test lab. Dyson’s first robot vacuum does a great job picking up dirt—but has trouble reaching it. If you would like to do the work of choosing yourself, here is the list of all our robot vacuum reviews. shark cordless While there’s no single best option that’s perfect for every use, most are good enough to please almost everyone, and the differences are often not noticeable unless you really look for them. This robot vac doubles as a mop, and thanks to its manual controls can get to work almost as soon as you open its box.
That said, unlike the more powerful S7 MaxV or Ecovacs, it uses only a LIDAR sensor to navigate and has no cameras that allow it to see and avoid low-lying hazards in real-time. Machine must be the exact same model number as it appears on Dyson.com and in stock. You can identify the machine serial number on the box or on the product itself.
Solving those and other problems could create new markets for the company. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time. Package the item to be returned in the original Dyson packaging.
To locate the serial number on your product, please visit dyson.com/serial-number-help for location details by specific machine. For all its faults, we cannot deny that the Dyson 360 Eye is a showcase of technology and attention to detail. But in the decades it took for Dyson to bring this robot vacuum to market, consumers’ expectations changed, and competitors developed similar technologies. Dyson has been working on a robot vacuum for nearly two decades. The Dyson 360 Eye (MSRP $999) is the result of all that research and testing, and it’s finally on sale in the U.S.
Other robotic vacuums operate on an efficient, hug-the-walls, cleaning-inwards spiral pattern. The Heurist has been designed as a ‘learning’ robot which means that it does not take the simplest route, because it is constantly recalculating it’s distance from walls and furniture. So rather than, say, following a wall for two metres, it will stop and start while it scans the wall every few seconds.