The water bottle holder was the only accessory on this bike and it was in a good position to the right side of the wheel.
You have 30 days from the date of purchase to return your Sunny Health & Fitness elliptical. You must return the machine in the original packaging and in unused condition. The brand will pay for shipping if you are returning the elliptical for a reason that is related to an error on their end. Otherwise, the customer will foot the bill for shipping (which won’t be cheap considering the weight of the elliptical). With a lot of budget ellipticals I have tried, the general stability of the machine isn’t always the best.
Online companies have great return policies, so I thought. I said to her “so you’re making the return policy this hard so the buyers has to keep the purchase.” She say yeah. I had reached out to Sunny Health because I needed to order a part for my Obsidian Rowing Machine. Jerrie even sent me videos to help me untangle the pull trap which was awesome. While I was driving I called and I was connected to Jay. Jay helped me with the part that I was needing and was very helpful.
Maintain stability on any ground surface when you adjust the front and rear stabilizers on this elliptical cross trainer. Control workout resistance when you increase and decrease the 16 levels of programmable magnetic resistance when the elliptical maxkare treadmill is plugged in to a power source . Overall, Sunny Health & Fitness is a reputable brand offering various pieces of fitness equipment with worthwhile features. This variety also makes the company accessible to an equally wide range of budgets.
After referring back to the instruction manual I found that the error could be one of several faults, including a bad computer, faulty wiring, or a bad motor. This seemed a little unusual considering the item was purchased Brand New unassembled, so I reached out to Curacao. They told me that I only had a 15 day period to return the item, however, I could approach the manufacturer for any warranty issues or full refund. I then proceeded to contact Sunny Health and Fitness , after several failed attempts I was finally able to reach someone via email and explained the issue.
There isn’t much to be confused about with this elliptical. It hits the mark for an easy-to-use machine that doesn’t have any fancy extras. Everything is very simple and straightforward to use.
Sunny Health and Fitness is a solid, California-based company that has been distributing a quality line of fitness equipment for over a decade. Customer support seems to be a priority and their warranties cover a good amount of usage time. This Sunny treadmill Sunny Health Fitness is small, foldable and portable. Its unfolded dimensions are 62″ long x 27″ wide x 50″ high. Its folded dimensions are 34.5″ long x 27″ wide x 58″ high. This model is manufactured overseas but customer service for US residents is provided out of California.
We have reviewed the second request and per our warranty, we cannot offer a refund for the model that was not purchased directly through our website. We will generously provide the part free of charge along with instructions for guidance. We advise contacting the original vendor regarding the refund request as soon as possible. Lastly, we may further assist with the other model mentioned as soon as we have on file the requested information. Bought the bike and the tension knob broke within the first year. First contact with Sunny Health was August 17th 2021.
We independently research, test, review, and recommend the best products—learn more about our process. If you buy something through our links, we may earn a commission. In the end, the company Costway Folding Treadmill policy of no returns, replacement or refund for a “part replacement” problem, left them suggesting I HIRE a handyman. Customers will receive a tracking number to help locate their purchases.